FAQ & policies
Questions and policies
What to expect before your first session. If your question isn’t answered here, email me at phdramahijjawi@gmail.com.
Working with me
What kind of support do you offer?
I offer consultation sessions for individuals, couples and families, focused on emotional wellbeing, relationships and family life. I draw on techniques from Cognitive Behavioral Therapy (CBT) and trauma-focused approaches, together with family-systems perspectives, guided by my RAMA METHOD™. My consultations do not replace medical, psychiatric or emergency care.
What can I bring to a session?
Anxiety and overthinking, self-confidence and boundaries, marriage and family challenges, parenting, recovery after difficult experiences, the impact of past experiences, identity and life transitions such as immigration, and patterns that keep repeating.
Do you work with couples and families?
Yes. Individuals, couples and families book the same sessions, at the same prices.
Online or in person?
Both. Sessions run on Zoom wherever you are, or in person in Irvine, California. The price is the same.
What happens in the free introductory session?
It is a short, no-commitment 20-minute conversation. We talk about what brings you here and how working together would look, so you can decide whether it feels right.
How long is a session, and how many will I need?
Each session is 60 minutes. Some people come for a single focused session; others choose the three-session or seven-session program for deeper work. We can decide together after the free introductory session.
What is the RAMA METHOD™?
It is the four-step path that guides my work: Recognize the patterns affecting your life, Analyze their roots and impact, Modify unhelpful thoughts and responses, and Anchor healthier habits, boundaries and emotional tools.
Is this an emergency service?
No. If you are in crisis or feel unsafe, contact your local emergency services right away. In the US, call 911, or call or text 988.
Booking & payment
How do I book?
Choose a session and a time on the Book page. The free 20-minute introductory session is a good place to start.
When do I pay?
All sessions are paid in advance to secure your booking.
Can I reschedule?
Yes — with at least 3 days’ notice before your session. Paid sessions can be moved to another date that suits you.
Do you offer refunds?
Sessions you cancel or miss are not refunded. If I need to cancel a session, you can choose a new time or a full refund, and if I end a program early, I refund the sessions you haven’t used. Read the Refund & Cancellation Policy.
Payment & cancellation policy
Payment in advanceAll sessions must be paid for in advance to secure your booking.
ReschedulingYou can reschedule with at least 3 days’ notice before your session.
Session replacementPaid sessions can be moved to another date that suits you.
RefundsSessions you cancel or miss are not refunded. If I need to cancel, you choose a new time or a full refund, and if I end a program early, I refund the sessions you haven’t used.
Sessions and messages are not an emergency service. If you are in crisis or feel unsafe, contact your local emergency services right away. In the US, call 911, or call or text 988 for the Suicide & Crisis Lifeline.
Your next step
Start with a free conversation.
Twenty minutes, no commitment. Tell me what’s on your mind, and we’ll look together at the right next step for you.
